Visit digitalisation bonus Brussels remains in 2025 one of the most cost-effective forms of regional support for SMEs, self-employed businesses and retailers looking to modernize their online presence, automate their back-office or launch an e-commerce venture. Managed by Hub.brussels and Brussels Economy and Employment, It covers up to 50 % of eligible expenditure, with ceilings of up to €15,000 depending on the company's profile and the scope of the project.
This guide explains precisely who is eligible, which projects are funded, how much to aim for, how to put together a solid application, and how to maximize the bonus with the help of professional support.
What is the Brussels Digitization Bonus?
Bonus objectives and benefits
The prime digitalisation Bruxelles is a regional subsidy designed to accelerate the digital transformation of companies in Brussels. It provides partial funding for projects such as creating or redesigning a website, deploying an online store, implementing management tools (CRM, ERP, invoicing), marketing automation, or improving cybersecurity.
Three concrete advantages for a Brussels SME:
- Coverage up to 50 % of eligible expenditure, subject to certain size and sector conditions.
- High ceiling to finance ambitious projects (custom-built site, complete e-commerce, multi-channel redesign).
- Simplified procedure online via the regional platform, with a reasonable processing time (usually 6 to 12 weeks).
Background and context of the measure
The digitalization bonus is part of the Brussels-Capital Region's Shifting Economy strategy and post-Covid recovery plans. It has undergone several changes since 2020: extension to the self-employed, higher ceilings, opening up to new types of digital projects. For 2025, the conditions have been adjusted to prioritize projects with a strong impact on productivity and cybersecurity.
Who is eligible for the Brussels Digitization Bonus?
Eligibility criteria for companies
To qualify for the Brussels Digitization Bonus, your company must generally meet the following conditions:
- Head office or place of business in the Brussels-Capital Region (verifiable via the ECB).
- SME status in the European sense (fewer than 250 employees, sales under €50 million).
- Main economic activity in line with eligible sectors (services, commerce, hotels and catering, liberal professions, crafts).
- No financial difficulties within the meaning of European law (insolvency proceedings, reorganization plan).
- In compliance with Belgian tax and social security obligations (proof of attestations to be provided).
The exact conditions are subject to change: see the official Hub.brussels Financial Aid at the time of your request.
Industries and company sizes concerned
The Brussels Digitization Bonus targets local shops (bakeries, bookshops, clothing stores), hotels and catering outlets (restaurants, cafés, hotels), business services (consultants, agencies, law firms), the professions (lawyers, accountants, architects, doctors), craftsmen and the self-employed. Very small businesses (VSEs) and self-employed individuals have been eligible since 2022.
Types of projects supported
All projects contributing directly to the company's digital transformation are eligible:
- Creation or redesign of a professional website with SEO and RGPD compliance.
- Deploy an online store (WooCommerce, Shopify, Prestashop).
- Implementation of management tools: CRM, ERP, electronic invoicing, cash register software.
- Cybersecurity solutions: firewall, antivirus, backup, security audit.
- Digital marketing: SEO, online advertising, marketing automation.
- Training employees in the use of digital tools.
Amount and coverage of the Brussels digital premium
Financing ceilings
| Company profile | Coverage rate | Maximum ceiling |
|---|---|---|
| Micro-business (< 10 employees) | Up to 50 % | 15 000 € |
| Small business (10-49 employees) | 40 % on average | 15 000 € |
| Medium-sized company (50-249 employees) | 30 % on average | 15 000 € |
| Self-employed individual | Up to 50 % | 5 000 € à 10 000 € |
The above percentages and ceilings are indicative and based on conditions 2024-2025: please confirm the current values at the time of your deposit via Hub.brussels.
Eligible and non-eligible expenses
Eligible : consulting and implementation services provided by an external service provider (site creation, software configuration, training), annual software licenses, SaaS subscriptions, hardware directly linked to the digital project.
Not eligible : running costs, in-house services provided by your own employees, purchases made prior to submission of the application, projects already subsidized by other public funding.
How to apply for a Digitization Grant Brussels
Step-by-step application procedure
- Check eligibility via the official Hub.brussels website (company criteria, sector, size).
- Defining the project and estimating the budget with one or more firm quotes from an external service provider.
- Putting together the file online form, quotations, tax and social security certificates, company articles of association, proof of establishment in Brussels.
- Submit your file via the regional platform BEFORE any order or payment to the service provider - this is the golden rule, otherwise the premium will be refused.
- Waiting for agreement (usually 6 to 12 weeks, depending on the complexity of the case).
- Realize the project within the notified deadlines.
- Submit proof of payment (receipted invoices) to collect the premium.
Documents required for the file
A complete application includes: completed online form, detailed quotation from service provider, company articles of association and BCE extract, tax and social security certificates in good standing, annual accounts for the last financial year, detailed project description (objectives, deliverables, timetable).
A poorly prepared application is the number one reason for rejection. Support from a web agency in Brussels used to these requests significantly increases the validation rate.
Popular digital transformation projects in Brussels
Website design and SEO
The most frequently funded project: overhaul of an obsolete site (often static HTML from the 2010s) to a modern WordPress with local SEO, RGPD compliance, WCAG 2.2 accessibility, and Core Web Vitals performance in the green. Typical budget: €4,500 to €9,000 - bonus covers 50 % for a micro-business.
E-commerce solutions and online sales
For a local business or artisan, launching a WooCommerce online store expands the potential market beyond the neighborhood. Typical budget: €6,500 to €18,000, depending on the catalog. The Brussels digitalization bonus can halve the initial investment, making the project affordable.
Management and automation tools
Deployment of a CRM (HubSpot, Pipedrive, Zoho), an invoicing tool compliant with the new Belgian e-invoicing obligation, or a marketing automation platform. These tools free up administrative time and improve sales conversion.
How to maximize your bonus with professional guidance
Expert digitalization services
An experienced service provider puts together a «bankable» project that maximizes the premium obtained: clear, costed description, tangible deliverables, realistic timetable, similar references. This increases the acceptance rate of the file, and often allows you to aim for the ceiling rather than a partial amount.
Advantages of working with a Brussels digital agency
A local agency understands the expectations of the regional administration, speaks the same language (FR/NL), knows the presentation codes of the file, and can provide Belgian references and verifiable customer testimonials. This is the WEBIPHI approach to all the digitalization premium projects in Brussels that we support.
FAQ - Digitization bonus Brussels 2025
What is the Digitization Bonus in Brussels?
This is a regional subsidy aimed at Brussels SMEs and self-employed people to finance their digital transformation: websites, e-commerce, management tools, cybersecurity, digital marketing. Managed by Hub.brussels and Bruxelles Économie et Emploi, it covers up to 50 % of eligible expenditure, with a ceiling of up to €15,000.
What are the eligibility criteria for the bonus?
Have a head office or an establishment in the Brussels Region, be an SME in the European sense (< 250 employees, sales < 50 M€), operate in an eligible sector (services, commerce, hotels and catering, liberal professions, crafts), be in good tax and social standing, and not be in financial difficulty. Exact conditions are subject to change - please confirm via Hub.brussels at the time of your application.
What types of projects does the bonus support?
Website creation or redesign, e-commerce, management tools (CRM, ERP, invoicing), cybersecurity, digital marketing (SEO, online advertising, automation), training in the digital tools deployed. Purely promotional projects with no structural component are generally not eligible.
What is the maximum amount of the Brussels digitization bonus?
Up to €15,000 for micro and small businesses under the 2024-2025 conditions. For self-employed individuals, the ceiling is generally between €5,000 and €10,000. Exact values for 2025-2026 are to be confirmed via Hub.brussels.
What is the premium coverage rate?
Up to 50 % of eligible expenditure for micro-businesses, 40 % for small businesses, 30 % for medium-sized businesses. The exact amount depends on the sector and type of project.
How do I apply for a digitization grant?
Check eligibility, obtain a detailed estimate from an external service provider, compile the file (form, estimate, certificates, articles of association), submit on the regional platform BEFORE any order or payment, wait for approval (6-12 weeks), carry out the project, submit proof of payment to receive the bonus.
What documents should I prepare?
Online form, detailed quotation from the service provider, articles of association and BCE extract, tax and social security certificates in order, annual accounts for the last financial year, project description with objectives, deliverables and timetable.
Can I get help putting my application together?
Yes - it's even recommended to maximize the acceptance rate. WEBIPHI assists Brussels SMEs in compiling their prime digitalisation file and in implementing the project financed. Request an appointment to check your eligibility.
What are the advantages of working with a Brussels-based digital agency?
Knowledge of regional administrative expectations, ability to present a bankable dossier, bilingual FR/NL, verifiable Belgian references, end-to-end follow-up from dossier to project delivery. This is what distinguishes a local partner from a generic service provider.
Launch your premium digitalization project in Brussels with WEBIPHI
WEBIPHI supports Brussels' SMEs, self-employed workers and retailers throughout the entire sales process. digitalisation bonus Brussels Our services: eligibility study, dossier preparation, project implementation (website, e-commerce, SEO, security), delivery of supporting documents. Our web agency in Brussels is accustomed to these files and maximizes your chances of obtaining the ceiling. Request an appointment via WEBIPHI home page.
